24 Hour Tellerphone
- Dial 919-734-8224; option 1 – TellerPhone
- Enter your member number and password.
- Select the option you want from the information menu and follow instructions.
- Can verify check clearings, recent deposits, withdrawals, and transfer between accounts
Member Services Team
- Assisted transactions
- Account inquiries
- General member service inquiries at 919-734-8224
Online Banking or Bill Pay Assistance / 855-806-3685
- Password reset
- General troubleshooting
- Bill pay questions
Report a Lost or Stolen Debit Card / 919-734-8224
- During regular business hours, use prompt #2.
- After hours, or during weekends or Federal holidays, dial 800-682-6075
Loan Inquiries/ 919-734-8224
- Auto Loan, Personal Loans and Credit Cards / prompt #5
- Mortgage, Home Equity and Business Lending / prompt #6