Contact Us

24-Hour TellerPhone

  1. Enter your member number and password.
  2. Select the option you want from the information menu and follow instructions.
  3. You can verify check clearings, recent deposits, withdrawals, and transfer between accounts

Member Services Team

  • Assisted transactions
  • Account inquiries
  • General member service inquiries

Online Banking

  • Password reset
  • General troubleshooting

Bill Pay Assistance

  • Bill pay questions

Submit an Inquiry

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Report a Lost or Stolen Debit Card

During Regular Business Hours

Select Option 2

After hours, weekends or Federal holidays,

Select Option 2

Activate a Card or Change Your PIN

Loan Inquiries

Auto Loan, Personal Loans and Credit Cards

Select Option 5

Mortgage, Home Equity and Business Lending

Select Option 6

Locations & ATMs

Main Branch

2401 East Ash St.
P.O. Drawer 10589
Goldsboro, NC 27532

Phone:
(9 1 9)  7 3 4 – 8 2 2 4

Fax:
(9 1 9)  7 3 4 – 9 8 5 4

Monday–Friday:
9 AM – 5 PM
Closed 1-2 PM

Saturday–Sunday:
Closed

  1. Walk-up located at the front of the building
  2. Drive-up on the right side of the building

SJAFB Branch

1350 Edwards Street
Seymour Johnson AFB,
NC 27531

Phone:
(9 1 9)  7 2 2 – 1 9 1 9

Fax:
(9 1 9)  7 3 4 – 9 9 1 0

Monday–Friday:
9 AM – 5 PM
Closed 1 – 2 PM

Saturday–Sunday:
Closed

  1. 24-hour located outside the BX
  2. 2nd ATM location inside SJAFB Shoppette
  3. 3rd ATM location inside the dining facility (available when dining hall is open)

2021 Holiday Closures

New Year’s Day
January 1

Martin Luther King Jr. Day
January 18

Presidents Day
February 15

Memorial Day
May 29-31

Independence Day
July 5

Juneteenth
June 18-19

Labor Day
September 6

Veterans Day
November 11

Thanksgiving
November 25-26

Christmas
December 24-25

New Year’s Eve
December 31