Contact Us

24-Hour TellerPhone

9 1 9 - 7 3 4 - 8 2 2 4, Option 1

Enter your member number and password.
Select the option you want from the information menu and follow instructions.
You can verify check clearings, recent deposits, withdrawals, and transfer between accounts

Member Services Team

9 1 9 - 7 3 4 - 8 2 2 4, Option 4

Assisted transactions
Account inquiries
General member service inquiries

Online Banking

9 1 9 - 7 3 4 - 8 2 2 4, Option 3

Password reset
General troubleshooting

Bill Pay Assistance

8 4 4 - 3 5 8 - 9 9 1 2

Bill pay questions

Submit an Inquiry

Have more questions? We're here to help. Please fill out the form below and submit your inquiry.

Report a Lost or Stolen Debit Card

During Regular Business Hours

Call: 9 1 9 - 7 3 4 - 8 2 2 4

Select Option 2

After hours, weekends or Federal holidays,

Call: 1 - 8 8 8 - 2 9 7 - 3 4 1 6

Select Option 2

Activate a Card or Change Your PIN

Call: 1 - 8 0 0 - 2 9 0 - 7 8 9 3

Loan Inquiries

Call: 919-734-8224

Auto Loan, Personal Loans and Credit Cards

Select Option 5

Mortgage, Home Equity and Business Lending

Select Option 6

Locations & ATMs

Main Branch

2401 East Ash St.
P.O. Drawer 10589
Goldsboro, NC 27532

Phone:
(9 1 9) 7 3 4 – 8 2 2 4

Fax:
(9 1 9) 7 3 4 – 9 8 5 4

Monday–Friday:

Lobby Hours: 9 AM – 5 PM

Drive Thru Hours: 8:30 AM- 5PM

Saturday–Sunday:

Closed

Walk-up located at the front of the building
Drive-up on the right side of the building

SJAFB Branch

1350 Edwards Street
Seymour Johnson AFB,
NC 27531

Phone:
(9 1 9) 7 2 2 – 1 9 1 9

Fax:
(9 1 9) 7 3 4 – 9 9 1 0

Monday–Friday:
9 AM – 5 PM
Closed 1 – 2 PM

Saturday–Sunday:
Closed

24-hour located outside the BX
2nd ATM location inside SJAFB Shoppette