Add NCCFCU Cards to Your Digital Wallet
Using your smartphone’s digital wallet you may securely add your NC Community Credit Union debit or credit card to conveniently checkout at participating merchants in-store and online.
You can pay confidently knowing that digital wallet transactions are safe, as each are validated by a token that is unique to each device and card. This token is used to authorize purchases so your card number and PIN are never transferred or stored with the merchant.
Additionally, there is an extra layer of security when paying with your digital wallet as your will need to use your fingerprint Touch ID, face recognition, or phone ID to authorize transactions.
Digital Wallet Options for NCCFCU Members:
Read through our FAQ's below for more information.
What is Digital Wallet?
Digital Wallet includes Apple Pay, Samsung Pay, and Google Pay and allows you to pay for purchases with your smartphone, smart watch, or tablet by holding your device near a contactless reader or at certain online retailers.
Is there a fee to add my debit or credit card to Digital Wallet?
There is no fee for the service however, message and data rates may apply depending on your cellular data plan.
What do I do if my phone is lost or stolen?
Every transaction is authenticated by your fingerprint, PIN or facial recognition. If your phone is lost or stolen, you can remotely lock or erase your Samsung Pay account with Find My Mobile*, lock or erase your Apple Pay with Find My iPhone*, and for Google Pay you can find, lock, or erase it using Find My Device*.
Note: *It is necessary to activate Find My Mobile/Device/iPhone for this feature in advance.
Can I remove my card from the Digital Wallet at any time?
Yes, adding your debit/credit cards to a Digital Wallet is your choice and you may add and remove your cards as needed. You may also call us at (919) 734-8224, or chat with us via Online Banking with help on removing your card from any device or Digital Wallet.
Are payments safe with Digital Wallet?
Yes. When you add your debit/credit card to a digital wallet, your actual card number is not stored on your device or given to the merchant. A unique digital token is created specifically for each device you have. For example, your phone token will be different than the token for your smart watch.
Which NCCFCU cards can I add to my Digital Wallet?
You may add any of your NC Community Credit Union debit and credit cards to your Digital Wallet. All the Digital Wallets allow for multiple cards.
How do I pay using Digital Wallet at a store?
- Place your smart device (smartphone or smart watch) near the contactless reader/terminal
- Place your finger on the Touch ID, use facial recognition, or enter your passcode to get your digital card ready for use.
- Keep your device by the reader until it vibrates and beeps, indicating your payment was accepted.
Note: Some terminals may still ask for your PIN number. This varies by merchant.
How do I know if a store accepts digital card payments?
Participating stores will have the Apple Pay, Samsung Pay, or Google Pay symbol at checkout, store entrance, or drive-thru window.